Effective Date: 10.12.2026
Legal Entity: RUNA PILATES LLC
Website: www.runapilates.com
Studio: 2824 NW 1st Avenue, Miami, FL 33127
Email: hello@runapilates.com
Welcome to RUNA Pilates (“RUNA,” “we,” “us,” or “our”), operated by RUNA PILATES LLC, a Florida limited liability company.
These Terms & Conditions (“Terms”) govern your access to our website, booking platform, studio facilities, Pilates classes, class packages, private sessions, curated wellness experiences, events, and related services (collectively, the “Services”).
By accessing our website, creating an account, purchasing services, or participating in RUNA offerings, you agree to these Terms and any applicable participation waivers, Studio House Rules, and booking-specific agreements.
Guests must be at least 18 years old to independently create an account or purchase services.
Minors may participate only in expressly designated activities with appropriate parental or legal guardian consent.
RUNA may establish additional age restrictions for heated classes and specific experiences.
Guests may be required to create an account through RUNA’s authorized booking platform.
You agree to provide accurate information, maintain the confidentiality of your account credentials, and notify RUNA of suspected unauthorized access.
Accounts and class packages are personal and may not be shared or transferred without written authorization.
RUNA offers Reformer Pilates, Hot Mat Pilates, private instruction, wellness workshops, curated experiences, and special events.
All reservations are subject to availability and confirmation through our authorized booking platform.
RUNA may reasonably modify class schedules, instructors, and formats when operationally necessary.
Reservations do not guarantee a particular instructor or equipment position.
All prices are displayed in U.S. dollars unless otherwise specified.
Payment is required at the time of booking or according to the payment terms disclosed for the selected service.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
Payments are processed through authorized third-party payment providers.
RUNA may correct pricing errors and cancel affected unfulfilled purchases. Payments for canceled purchases will be refunded where applicable.
Class packages provide the number of credits and benefits specified at purchase.
Each package is subject to the expiration date, class eligibility, and conditions disclosed during checkout.
Unless otherwise stated, packages are personal, nontransferable, and cannot be redeemed for cash.
Unused class credits expire according to the disclosed package terms, subject to applicable law.
Extensions or transfers may be approved by RUNA in writing.
Guests must cancel or reschedule group classes at least 12 hours before the scheduled start time.
Cancellations made within 12 hours of class are considered late cancellations.
Late cancellations and no-shows result in the forfeiture of the reserved class credit.
No additional late-cancellation or no-show fees are charged for standard group classes.
Cancellations must be completed through the authorized booking platform or another cancellation method expressly approved by RUNA.
Private Pilates sessions, wellness events, birthdays, creative workshops, corporate gatherings, and other curated experiences may require advance reservations, deposits, or separate agreements.
Pricing, cancellation deadlines, deposits, and rescheduling conditions will be communicated before booking confirmation.
The standard group-class cancellation policy does not automatically apply to private sessions or special events.
For inquiries, contact experiences@runapilates.com.
RUNA may offer introductory packages, early-access reservations, or special pre-opening promotions.
All offers are subject to the conditions disclosed at purchase, including activation dates, availability, and expiration.
Projected studio opening dates may change because of permitting, construction, inspections, or circumstances outside RUNA’s reasonable control.
If a delay materially affects a prepaid service, RUNA will provide the remedies required by the purchase agreement and applicable law.
Except as expressly provided in an applicable purchase agreement or required by law, purchases of classes, packages, and services are generally non-refundable.
Where a purchase constitutes a health studio contract subject to Florida Statutes Sections 501.012–501.019, all applicable statutory cancellation and refund rights remain in effect.
These may include cancellation rights during the statutory cooling-off period and protections concerning qualifying studio closures, relocations, death, or disability.
Required statutory notices and cancellation procedures will be included in applicable purchase agreements.
Nothing in these Terms limits rights that cannot legally be waived.
Standard Reformer and Hot Mat classes are 50 minutes unless otherwise indicated.
First-time guests are encouraged to arrive 10–15 minutes early.
Guests arriving more than five minutes after class begins will not be admitted for safety and to minimize disruption.
Late arrival resulting in a missed reservation may be treated as a no-show.
Guests must comply with RUNA’s Studio House Rules.
Grip socks are required for all Reformer and Hot Mat classes.
Guests must use studio equipment responsibly and follow instructor guidance.
RUNA provides standard equipment and amenities included with the class.
Guests are responsible for their personal belongings. RUNA’s liability for lost, stolen, or damaged belongings is limited to the extent permitted by law.
Pilates and other wellness activities involve inherent physical risks, including muscular strain, falls, dizziness, dehydration, and other injuries.
Participation is voluntary.
Guests are responsible for assessing their fitness to participate and consulting a qualified healthcare professional when appropriate.
Guests should disclose relevant injuries, limitations, or medical concerns to instructors before class.
RUNA instructors provide fitness and wellness instruction, not medical diagnosis or treatment.
Participation may require execution of a separate informed-consent and liability-waiver agreement.
Nothing in these Terms excludes liability that cannot legally be waived.
Hot Mat classes may be conducted at approximately 95°F (35°C).
Heated exercise may increase the risk of overheating, dehydration, dizziness, and other adverse effects.
Guests should evaluate their tolerance for heat and consult a healthcare professional if appropriate.
Heated Hot Mat classes are not permitted during pregnancy under RUNA’s studio policy.
Pregnant guests seeking nonheated Pilates instruction should consult their healthcare provider and inform their instructor before participating.
RUNA is committed to a respectful, welcoming, and inclusive environment.
Harassment, discrimination, threatening behavior, unsafe conduct, or material disruption will not be tolerated.
Guests must respect instructors, staff, fellow participants, and studio property.
Phones must be silenced during classes. Unauthorized recording or disruptive photography is prohibited.
RUNA may restrict participation for serious misconduct, subject to applicable law.
RUNA may photograph or record selected events and experiences.
Appropriate permission will be obtained before identifiable guest images, voices, or likenesses are used for commercial advertising where legally required.
Guests must respect others’ privacy and obtain permission before photographing or recording fellow participants.
Tagging RUNA on social media does not automatically grant unrestricted commercial rights to the content.
RUNA may periodically offer introductory rates, promotional class packages, or limited-time experiences.
Promotions are subject to their disclosed eligibility requirements, availability, expiration dates, and restrictions.
Unless otherwise stated, promotional discounts cannot be combined or redeemed for cash.
Promotions do not override statutory consumer rights.
RUNA may use third-party platforms for scheduling, reservations, payments, communications, and website operations.
These services may be governed by their own terms and privacy policies.
RUNA is not responsible for independent third-party systems beyond its reasonable control, except where applicable law provides otherwise.
RUNA collects and processes personal information according to its Privacy Policy and applicable law.
Information may include contact details, account information, reservations, payment records, and information voluntarily provided for safe participation.
Our Privacy Policy is available through www.runapilates.com.
Guests agree to receive communications reasonably necessary for reservations, payments, service updates, and account administration.
Promotional emails and text messages will be sent in accordance with applicable law and any required consent.
Consent to receive automated marketing text messages is not a condition of purchasing RUNA services.
Guests may opt out of promotional communications through the instructions provided.
The RUNA website is intended for lawful personal use.
Users may not interfere with website functionality, attempt unauthorized access, distribute malicious software, scrape protected content, impersonate others, or engage in fraudulent activity.
RUNA may restrict access to protect its systems, customers, and operations.
The RUNA name, logos, brand identity, website designs, photographs, videos, written materials, and original creative works are owned by RUNA PILATES LLC or its licensors.
These materials are protected by applicable intellectual property laws.
They may not be reproduced, distributed, modified, or commercially exploited without prior written permission, except as permitted by law.
Accessing RUNA’s website does not grant ownership or licensing rights.
Guests may voluntarily submit reviews, feedback, testimonials, and other content.
By submitting content for publication through RUNA-controlled channels, guests confirm they have the right to share it.
RUNA may display submitted reviews in connection with its services, subject to applicable permissions and laws.
Separate consent may be requested for promotional use of identifiable customer content.
RUNA respects intellectual property rights.
If you believe content published by RUNA infringes your copyright, contact hello@runapilates.com with information identifying the copyrighted work, the allegedly infringing material, and your contact details.
Formal copyright complaints will be handled according to applicable law.
RUNA strives to provide accessible services and a welcoming environment for guests with disabilities.
Guests requiring assistance with website accessibility, bookings, or reasonable accommodations may contact hello@runapilates.com.
Accommodation requests will be considered in accordance with applicable law.
RUNA’s website and informational materials are provided on an “as available” basis.
RUNA does not guarantee uninterrupted website access, error-free technology, or particular fitness outcomes.
Information provided through the website is for general educational purposes and does not replace professional medical advice.
These disclaimers apply only to the extent permitted by law.
To the fullest extent permitted by law, RUNA PILATES LLC and its owners, employees, contractors, and authorized representatives will not be liable for indirect, incidental, special, or consequential damages arising from website use or service interruptions.
This limitation does not apply to liability that cannot legally be excluded or limited.
A separate participant liability waiver may govern risks associated with physical activities.
To the extent permitted by law, guests agree to indemnify RUNA against third-party claims and reasonable expenses directly resulting from their unlawful conduct, intentional misconduct, or material violation of these Terms.
This provision does not require guests to indemnify RUNA for its own negligence or misconduct where prohibited by law.
RUNA will not be responsible for delays or interruptions caused by circumstances beyond its reasonable control, including hurricanes, severe weather, natural disasters, government restrictions, utility failures, or public emergencies.
Where such circumstances affect prepaid services, RUNA will provide remedies required by the applicable agreement and law.
Guests are encouraged to contact RUNA at hello@runapilates.com to seek an informal resolution of any dispute.
The parties agree to make reasonable good-faith efforts to resolve disagreements before initiating formal legal proceedings, without restricting rights or remedies available under applicable law.
Unless a separate legally enforceable agreement provides otherwise, disputes may be brought before a court of competent jurisdiction.
These Terms are governed by the laws of the State of Florida, subject to applicable federal law and mandatory consumer protections.
RUNA may update these Terms from time to time.
Material changes affecting existing purchases will be communicated as required by applicable law.
Updated Terms will be published on our website with a revised effective date.
If any provision is found invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
These Terms, together with applicable purchase agreements, participation waivers, Studio House Rules, and incorporated policies, constitute the agreement governing the relevant services.
Where a specific signed agreement conflicts with these general Terms, the specific agreement will control to the extent legally permissible.
RUNA PILATES LLC
2824 NW 1st Avenue
Miami, FL 33127
United States
General Inquiries: hello@runapilates.com
Private Sessions & Experiences: experiences@runapilates.com
Website: www.runapilates.com
©️ RUNA PILATES LLC. All rights reserved.